Buying a car during the coronavirus (COVID-19) outbreak

Everyone now would have felt the effects of the coronavirus (COVID-19). You can see our Coronavirus Policy here.

At the Glyn Hopkin Group, we have put plans in place to help make the buying process as easy as possible and also as safe as possible...

  • All our dealerships are open as usual and have measures in place to ensure they operate appropriately and within the latest government guidelines.
  • Personalised CitNow Video presentations on the vehicle/s of interest.
  • Ability to reserve and transact online via Glynhopkin.com.
  • Live Chat with one of our advisors on our website or arrange a call back at your convenience.
  • Home visits - Our staff are happy to bring vehicles to you to view or test drive*

Home visits / Click & Deliver

​We understand that you want and, in many cases, need, to stay at home. This is why we have introduced our "Click and Deliver" service that allows you to look for your next car online, start the finance application with an almost instant decision We also offer a car delivery service.

​Can I get a car delivered to my home?

Yes absolutely! We are committed to helping you safely buy your next car by offering a contact-free car-buying experience. This includes the electronic signing of all paperwork so you don’t have to go into a dealership, home delivery to your door, cleaning your car ahead of the handover and posting keys through the letterbox, all to give you complete peace of mind.

What happens if GLYN HOPKIN closes?

If we have to restrict our opening hours, or close completely, you will be able to contact us via Telephone and Live Chat. We will be there for you.

Take a moment to Like our page and Follow us on Facebook for updates and latest news:

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Will my new car be delayed by coronavirus?

If you’ve recently ordered a new car, there’s a chance your delivery may be delayed. Your sales advisor will update you on its progress.

CONTACT US

I’ve bought a car on finance – what happens if I don’t get paid?

There are a few options available to you if you’re struggling to make your finance repayments. If you’ve already repaid more than half the original finance amount (and you’ve decided you’d rather not keep the vehicle) you can choose to return it to the finance company. This is called a ‘voluntary surrender’ and means you won’t have to make any further payments. It’s part of your statutory rights and won’t affect your credit status.

If you haven’t repaid half the finance amount yet, you may still be able to cut the cost of your monthly payments by refinancing your car. This will allow you to pay back a little less each month in return for extending your finance agreement by a number of months. This option is often possible if your car is currently worth more than the amount you’ve left to repay. Unusually low interest rates (in part thanks to the recently reduced Bank of England Base Rate) may also help you save a little money each month, too.

The Finance and Leasing Association advises customers to “contact their lender as soon as possible if they anticipate problems – they’re there to help. The type of assistance will likely vary depending on the customer’s circumstances, but starting the conversation is key”.

If you are looking for a new car... we have an option for you to defer the finance payments up to 6 months! So that means you won't have to pay a penny in this time! Contact us for details.

VIEW OUR NEW CAR OFFERS

How do I sell my old car?

With many people choosing to stay at home during this time, you may find it hard to sell your current car privately. If you’re planning to replace it straight away, when you start the online order of your new car, just enter your current vehicles details to get an instant valuation. We will then take your vehicle away when we drop off your new car in part exchange.

You can also sell your car through our Brokerage service. This is the safest option at the moment as it means you won't have to deal with members of the public. We can potentially return you more than what you could get from a private sale. And as private sellers are not selling any cars at the moment its the best way to get as much money for your car as possible.

The final option is to sell your car directly to us. The car’s condition and paperwork will be inspected then you’re paid straight away and the car is taken off your hands. Tap on the link below to get your instant valuation.

VEHICLE VALUATION

Aftersales help

  • A variety of mobility options available, including loan vehicles, ‘While you wait’ appointments or Vehicle collection and delivery*
  • Priority, online Service bookings, including Express servicing** in as little as 60-minutes.
  • Protective materials and surgical gloves are used by our staff whilst working on your vehicle
  • Interest free payment plans to assist with the cost of servicing and repairs at this difficult time

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*Subject to booking / availability

** Conditions Apply