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Customer Contact Pledge

On the day of your service, there will be no need to phone our service department to check the progress of your vehicle.

At the time of dropping off your vehicle the Service Advisor will agree a time for collection and we Pledge that your vehicle will be ready at the agreed time.

If for any reason there is a delay - We Will Contact You.

Provided you have not been advised of any delay and no contact has been attempted by you to check, if your vehicle is not ready at the previously agreed time

YOUR NEXT SERVICE COULD BE FREE!

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Please Note: Diagnostic and Warranty work are not covered under the Glyn Hopkin Pledge as these may take longer to resolve.

All branches are temporarily closed from Tuesday 24th March until further notice


But we're still here if you need to contact us…

Should you have any queries or questions about any existing orders or scheduled work, as well as any general enquiries, you can still contact us through the usual channels on our website by selecting the relevant Brand, Location and department on our Dealer Locator Page below and we will endeavour to reply to you as quickly as possible.

What happens if I have already ordered a vehicle?

Our remote team is working hard to reach all our customers who have a vehicle on order. If you are concerned please contact us via our Website or by selecting the relevant Brand, Location and department on our Dealer Locator Page and we will endeavour to reply to you as quickly as possible.

What happens if I have a Service Appointment booked?
Our remote team is working hard to reach all our customers with service appointments already booked. Currently, all bookings within the period of 25th March – 14th April have now been cancelled. We will be in contact with you once we reopen to rearrange your appointment. If you are concerned please contact us via our Website by selecting the relevant Brand, Location and department on our Dealer Locator Page and we will endeavour to reply to you as quickly as possible.

If you have any further questions around COVID-19 below visit our FAQ's page by clicking the link below.

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