Call Centre Operative

Glyn Hopkin Limited - Head Office, Romford

Due to our continued expansion and increased call volumes with all the brands we represent, we are recruiting Call Centre Operative to be based at our head office in Romford.

• Do you have an unrivalled talent to produce results?
• Do you have an excellent Telephone Manner with great computer/keyboard skills
• Do you have good communication skills, including both verbal and written
• Are you enthusiastic, self-motivated, flexible, dedicated and a committed individual?
• Do you possess great interpersonal, negotiating and excellent customer service skills?
• Can you be part of a winning, hard-working and successful team?

Glyn Hopkin Contact Centre Operative: We are looking for full-time staff to work within our Contact Centre. The hours are 8.00am – 5.00pm or 8.30am - 5.30pm Monday to Friday, based on a shift pattern.

You will be required to do Call Monitoring and input Data in spreadsheets.

About you: To succeed you must have:

• Be an enthusiastic, self-motivated, flexible, dedicated and a committed individual.
• You must be able to prospect and create opportunities whilst dealing with incoming enquiries to the branch.
• As well as showing you have the enthusiasm and skill to deliver your own targets, you will also have a strong desire to see yourself as an integral part of a successful team .
• You must have Excel knowledge.
• Engage with customers and identify upselling and cross-selling opportunities

Ideally you will have experience of working in a Contact Centre environment. However, this is not essential as full training will be provided.

We provide a great working environment, clear and exciting career progression. We recognise and reward hard work, loyalty and achievements with excellent incentives through-out your career and encourage a continuous improvement culture.

If you believe you’re who we’re looking for, please send a copy of your CV and cover letter, telling us why this is the right career choice for you. We are an equal opportunities employer.

About Glyn Hopkin: Glyn Hopkin Group has grown to become one of the UK’s largest and most successful automotive dealership networks. Today we operate over 35 sites across London, Essex, Hertfordshire, London, Suffolk, Buckinghamshire and Bedfordshire where we work on behalf of the industry’s biggest manufacturers. They include MG, Nissan, BYD, Suzuki, Chery, OMODA, JAECOO, Geely and Kia who we represent through the highest standards of customer service. For these leading brands we supply new & used cars including vans, we also support the Motability Scheme and Business and Fleet. We also provide service, repairs, parts, and accessories.