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Customer Testimonials I'm writing to commend two particular individuals who work for your Nissan branch in Waltham Abbey. I had my car serviced yesterday. I received a loan car and the service was carried out as well as nice and thoroughly cleaned. I noticed however on the way home the 4WD warning light came on causing me to have to pull over shortly before I got home. I do realise that the 4WD error was not in fact the garage's fault. I drove back very carefully this morning, calling a very informed young lady by the name of Jackie who despite my panic that I might be damaging my car, calmly and carefully told me to bring the vehicle in and that it was unlikely to be a major issue but that they would look at it right away. Upon arrival, Jackie had all my paperwork in order and arranged for the warranty repair there and then. I explained that I needed to get to work and unfortunately there was no loan car available. Jackie quickly arranged for me to be dropped off at my office by an excellently mannered and very professional colleague by the name of Adam Neville. He was extremely knowledgable and made me feel extremely comfortable considering my mood before. The whole team very efficiently carried out the repair and called me to let me know. Adam then picked me up from work to collect my car and sign off the work. Whilst this all sounds very small, as a customer this was above and beyond the call of duty and in my previous first and second hand experience of notorious 'main' dealers, this was extremely refreshing. I am more than happy to recommend these two along with the garage for their services. In this day and age, people are far too quick to complain and all too slow to praise so please pass along my thanks to these two for their hard work. 23.09.2014 Leave Testimonial Nissan Waltham Abbey Charles Leftwich
Customer Testimonials Dear Mr Yianni, It is not often that I feel compelled to write to anybody in order to comment upon service received, but I feel you should be aware of the exceptional service me and my family have received from your Service Manager, Kevin Parry, in recent times. Unfortunately, my wife is currently being treated for pancreatic cancer at Broomfield Hospital, Chelmsford, and on two consecutive trips to the hospital, in order that she could have scheduled chemotherapy, my car suffered punctures. Thankfully, and on both occasions, we were not too far from Glyn Hopkin Honda, at Springfield, and I was able to drive the car in. I was hoping that the wheel could be quickly changed, and we could be on our way, albeit late for the appointment. However, Kevin Parry quickly arranged for a car, and driver, to take us to Broomfield, whilst he and his team attended to the car. We made the appointments on time, and my wife was able to have the vital chemotherapy. Incredibly, this happened on two separate, and consecutive, occasions! I have bought my last couple of cars from Honda Chelmsford, and I have also added the service package, but the service received from Kevin Parry went well beyond that! I shall be forever grateful for the actions he took, and I feel you should know about the lengths your people go to provide help when it is essential. I would like to think that these incidents are recorded somewhere on Kevin Parry's corporate file. I thank you for your time and attention in reading this. Sincere thanks, Barry of Essex Leave Testimonial Honda, Chelmsford Barry

New and Used Car Dealer group throughout London and the South-East

Glyn Hopkin is a new and used car dealer group across London, Essex, Hertfordshire, Suffolk, Buckinghamshire, Bedfordshire and Cambridgeshire.

Glyn Hopkin, new and used car dealer group, is the home of Nissan, GTR, Fiat, Abarth, Alfa Romeo, Suzuki, Honda, Mitsubishi, Chrysler, Jeep and Infiniti.

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