Why Choose Renault Insurance?

Our comprehensive car and van cover guarantees accident repairs using only genuine quality Renault parts.

So you can get back on the road safely knowing your warranty is preserved.

Renault Insurance also includes these benefits as standard:

A brand new Renault if yours is written off or stolen and under 12 months old
Free drive away insurance for up to 5 days when you purchase a Renault from our dealer network
Personal injury cover
Personal possessions cover
Replacement lock cover
24-hour accident recovery
Courtesy car
Comprehensive cover for driving in the EU
Genuine quality Renault parts fitted by Renault approved body shops
Preserved warranty

T&Cs apply


Terms and Conditions

The offer of insurance is subject to eligibility and underwriting criteria. All cover is subject to the terms and conditions provided with the policy, the Policy Document and the Terms of Business. Renault Insurance is a trading name of Verex Insurance Services Ltd, registered in England and Wales No. 05686831 at Batchworth House, Church Street, Rickmansworth, Herts, WD3 1JE and authorised and regulated by the Financial Conduct Authority, no. 487185. Verex Insurance Services Ltd arranges policies from a panel of insurers, details are available on request.

Excess Return Voucher Terms and conditions

  • The voucher is valid for one year from its start date and can only be used once. Only one voucher can be issued per vehicle.
  • The voucher is not valid for standalone glass claims, misfuelling claims or Motability vehicles.
  • The voucher only applies when the claim is reported to, accepted and managed by Renault Excess Return and the accident repair is carried out at a Renault Approved Bodyshop.
  • Following an accident, regardless of who you are insured with, you must call Renault first on the dedicated 0330 102 8839 number. If you call any other Renault number or your insurer first, or without our instruction, the voucher will be void.
  • Where we accept and complete the vehicle repair, we will pay up to the voucher value* as cash back towards any policy excess paid by you. You will be required to pay the repairer your applicable Motor Insurance Policy Excess. The repair cost must be settled by your insurer. Once the repair is completed and your insurer has settled the claim, we will refund you the voucher value* or the value of your excess whichever is the lower. You will need to provide proof that you have paid your excess in order to claim on the voucher. Nothing in this offer obliges us to accept any vehicle for repair. The voucher is not valid if your vehicle is deemed a total loss.
  • Where we manage the vehicle repair, we will do so in conjunction with your motor insurer if the accident was your fault, or the other driver’s insurer if they were at-fault and if they have accepted liability.
  • Accident recovery is provided for unroadworthy vehicles when you call Renault first and we handle your insurance claim on your behalf. If you cancel the recovery of your vehicle you will be liable for any cancellation charges incurred, or if your insurer rejects your claim you will be liable for any recovery costs incurred.
  • A courtesy car is provided subject to availability for accident repairs carried out by a Renault approved repairer when you call Renault first and we handle your insurance claim on your behalf. We will provide a repairer courtesy car if the incident is your fault, or if the incident is not your fault, we will aim to provide a hire car of a similar size to your own vehicle. A courtesy car is not available for standalone glass claims or if you are claiming on Renault Free Driveaway Insurance.
  • In some instances where your insurer may not let us report the claim to them on your behalf, we will ask you to report to them advising that you are using our Renault Excess Return service with a Renault approved repairer.
  • This offer may be withdrawn at any time.
  • The voucher must be active before the incident occurs in order to be valid. The incident must take place between the validity dates shown on the voucher.

The Renault Excess Return Voucher is provided by Verex Assistance Ltd registered in England and Wales Company No.05687158, Batchworth House, Church Street, Rickmansworth, Herts WD3 1JE

*The voucher value as stated on your Excess Return Voucher.

FREE DRIVEAWAY INSURANCE AND ANNUAL INSURANCE

1 We’ll reimburse your current insurer’s cancellation fee up to the value of 10% of our motor premium quote up to a maximum of £50. This offer cannot be applied after the policy has been purchased. Offer not available online and cannot be used with any other offer. We reserve the right to withdraw any offer at any time. Conditions apply.

2 If your own insurer uses non-genuine parts which subsequently fail, they will not be covered under your manufacturer’s warranty.

The offer of insurance is subject to eligibility and underwriting criteria. All cover is subject to the terms and conditions provided with the policy, the Policy Document and the Terms of Business - see renaultcarinsurance.co.uk/docs.

Free Driveaway Insurance is available to customers purchasing a new or used Renault car from a Renault dealer. Please refer to your insurance certificate for details on the duration of your Driveaway Insurance. Free Driveaway Insurance has some differences to Annual Insurance - see renaultcarinsurance.co.uk/coverdetails.

Renault Insurance is a trading name of Verex Insurance Services Ltd, which is registered in England and Wales No. 05686831 at Batchworth House, Church Street, Rickmansworth, Herts, WD3 1JE and authorised and regulated by the Financial Conduct Authority, No. 487185. Verex Insurance Services Ltd arranges policies from a panel of insurers, details are available on request. To understand how we may process your information read our Fair Use Notice at renaultcarinsurance.co.uk/FairUseNotice.

All branches are temporarily closed from Tuesday 24th March until further notice


But we're still here if you need to contact us…

Should you have any queries or questions about any existing orders or scheduled work, as well as any general enquiries, you can still contact us through the usual channels on our website by selecting the relevant Brand, Location and department on our Dealer Locator Page below and we will endeavour to reply to you as quickly as possible.

What happens if I have already ordered a vehicle?


Our remote team is working hard to reach all our customers who have a vehicle on order. If you are concerned please contact us via our Website or by selecting the relevant Brand, Location and department on our Dealer Locator Page and we will endeavour to reply to you as quickly as possible.

What happens if I have a Service Appointment booked?

Our remote team is working hard to reach all our customers with service appointments already booked. Currently, all bookings within the period of 25th March – 14th April have now been cancelled. We will be in contact with you once we reopen to rearrange your appointment. If you are concerned please contact us via our Website by selecting the relevant Brand, Location and department on our Dealer Locator Page and we will endeavour to reply to you as quickly as possible.

If you have any further questions around COVID-19 below visit our FAQ's page by clicking the link below.

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