Call Centre Quality Controller Career Opportunities | Glyn Hopkin

Call Centre Quality Controller

Glyn Hopkin Limited - Head Office, Romford

Due to our continued expansion and increased call volumes with all the brands we represent, we are recruiting Call Centre Quality Controller to be based at our head office in Romford.

  • Do you have an unrivalled talent to produce results?
  • Do you have an excellent Telephone Manner with great computer/keyboard skills
  • Do you have good communication skills, including both verbal and written
  • Are you enthusiastic, self-motivated, flexible, dedicated and a committed individual?
  • Do you possess great interpersonal, negotiating and excellent customer service skills?
  • Can you be part of a winning, hard-working and successful team?

Glyn Hopkin Contact Centre Operative: We are looking for full-time staff to work within our Contact Centre. The hours are 8.00am – 5.00pm or 9.00am - 6.00pm Monday to Friday, based on a shift pattern, and will involve overtime of a Saturday on a rota’d basis 08:30am-2:30pm.

You will be required to do Call Monitoring and input Data in spreadsheets.

About you: To succeed you must have:

  • Be an enthusiastic, self-motivated, flexible, dedicated and a committed individual.
  • You must be able to prospect and create opportunities whilst dealing with incoming enquiries to the branch.
  • As well as showing you have the enthusiasm and skill to deliver your own targets, you will also have a strong desire to see yourself as an integral part of a successful team .
  • You must have Excel knowledge.

Ideally you will have experience of working in a Contact Centre environment. However, this is not essential as full training will be provided.

We provide a great working environment, clear and exciting career progression. We recognise and reward hard work, loyalty and achievements with excellent incentives through-out your career and encourage a continuous improvement culture.

If you believe you’re who we’re looking for, please send a copy of your CV and cover letter, telling us why this is the right career choice for you. We are an equal opportunities employer.

About Glyn Hopkin: Since the first Glyn Hopkin dealership opened in Romford in 1993 we have grown to become one of the South East’s most respected automotive retailers. Now, we have more than 50 dealerships in total, including 13 Nissan showrooms, making us one of the largest independent Nissan dealer groups in the UK and are also one of the UK's largest Fiat dealer groups with 8 showrooms, as well as other dealerships within the group representing Abarth, Alfa Romeo, Alpine, Dacia, Honda, Jeep, MG, Mitsubishi, Renault and Suzuki dealerships. Our sites cover London, Essex, Hertfordshire, Suffolk, Buckinghamshire, Bedfordshire and Cambridgeshire.

Ref: CCQCROM

Working Hours Varied
Location Romford
Salary Competitive
Benefits The rewards are high with excellent remuneration packages on offer along with genuine career opportunities and all the benefits you would expect when working for one of the UK's most successful motoring organisations.
Closing Date 31/12/2019
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