Here is some of the great feedback we have received from our Fiat customers. Please use the contact buttons above to tell us about your experience with us - whether good or bad, we want to know.

''I have bought many new Nissan's from Glyn Hopkin and always been happy with their service. On this occasion I wanted to upgrade my Qashqai+2 and called sales person Ben Brewer with whom I have had previous dealings. Ben is extremely personable, never 'pushy' and demonstrates terrific empathy along with excellent product knowledge.  I was not aware that he had moved from Nissan to Fiat sales. I was about to redirect myself to Nissan sales, when our conversation developed and Ben highlighted a model in the Fiat range that might well suit my criteria perfectly. A few days later I now find myself the proud owner of a Fiat 500x Cross Plus.  Ben's sense of what needed to be done to get a deal that both parties would be happy with was a welcome relief.  Many car dealerships I think deserve the poor reputation that they have. This is certainly not true in the case of Glyn Hopkin. The staff have always been transparent, friendly and professional - I will be coming back again I am sure.''

Martin, 16/02/2017
Fiat Bishop's Stortford

"Good service with good communication throughout the entire process."

Mrs Keen, 17/02/2017
Fiat St Albans

''After owning 4 new cars in the past I truly felt welcome and very much listened to upon arriving at the delearship last weekend . Lucy was welcoming and informative on the purchase of a used fiat500 lounge. It was very refreshing to see the manager Lee also putting himself out for the very best deal for my daughter. I was so impressed with the service we received that I returned to the dealership on Friday and ordered myself a new fiat 500S. Again Lucy and Lee went above and beyond to leave me leaving with a huge smile and full of excitement for the two new cars we have brought . So a huge thank you and I'm looking forward to dealing with you both for many years to come''

Mrs Parsonson, 12/02/2017
Fiat Ipswich

''I just wanted to email you to let you know how happy I was coming in last Sat 11 Feb to pick a new car. I had really good service from Adam Scrimshaw he was nice polite and straight to the point of which I really like, also he was not pushy at all which would normally put me right off and because I was not feeling very well I did not want to be too long if that makes sense. I feel he really did his best for me and I have got a good deal yet again with Glyn Hopkin. Adam is a real asset to Glyn Hopkin and also it was nice to see Marcus as well coming to Glyn Hopkin never makes me feel uncomfortable and was a nice experience because of Adam's approach.''

Ms Barwick, 16/02/2017
Fiat Romford

"We had good service and made feel welcome, plus the salesman who was recently in your employ worked hard and made us feel relaxed, plus the sales manager was very attentive during the transaction overall a good experience."

Mrs Tyler, 16/02/2017
Fiat Chadwell Heath

"Much appreciated help from Giles Norrington"

Balrath Trauma Ltd , 16/02/2017
Fiat St Albans

"I was very impressed with the lady who dealt with me. As well as explaining the work done, she took time (when I think she was due to go on a break) to sort the service plan for my new car. Thank you to her. I trust you will pass this on to her and her manager."

Valerie, 16/02/2017
Fiat Chadwell Heath

''Just wanted to say how pleased we are with the service we have received from Fiat Ipswich. Tony and Lee couldn't have been more helpful made the whole car-buying experience trouble free. Really excited about picking up my car next week!''

Mrs McClure, 06/02/2017
Fiat Ipswich

''I just wanted to take the time to thank Fiat St Albans and especially Giles who has an absolute pleasure to deal with, great customer service, detailed and accurate communication and very friendly and helpful. Buying a car can sometimes be confusing or overwhelming and the team at Fiat St Albans were great and I look forward to buying my next car from them! Thanks''

Mr Reynolds , 30/01/2017
Fiat St Albans

"It's been a real pleasure dealing with Mr. Benjamin James with regards to the purchase of a Fiat Qubo Lounge. Excellent customer service! I won't hesitate to contact Ben again in the future."

Laura, 9 January 2017
Fiat East London
"Dan called us back today and was extremely helpful answering all our questions."

Linda Clarke, 14 January 2017
Fiat Chelmsford
''This is the second vehicle I have purchased from Mr Obe Abedin.. I have been very pleased with the level of service and professionalism shown by Mr Abedin.. I have and would recommend others to this showroom as it is completely stress free environment made easier by the staff who are very friendly.''

Mr Ahmed, 03/12/2016
Fiat East London

"Jonathon was an excellent salesman made me feel really comfortable and relaxed! Answered all my questions and showed me all the controls on the vehicle."

Teresa Spencer, 14 November 2016
Fiat St Albans
''Just wanted to say how much we appreciated Lee Rendell's patient and thorough approach during our purchase of a two year old Fiat 500C. He was never pushy, no hard sell and took a genuine interest in our requirements. Follow up enquiries were also impressive. Thanks, Lee''

John, 26/11/2016
Fiat Chelmsford

''I have recently purchased a car from Adam at the Chadwell Heath branch. He was very helpful and had great customer service. I am very satisfied with the whole process and I got my car very quickly. Overall I am very happy with Adam.''

Miss Chudley, 03/12/2016
Fiat Romford

​"Harry P was an exceptional sales person great personality and really secure in his knowledge of the car and his business place."

Debra Radley, 31 /10/16
Fiat St Albans

"Brilliant car dealership in St Albans!!!"

Robin, 24/10/16
Fiat St Albans
"I just wanted to say a huge thank you to Lee Rendall at the Fiat Chelmsford Branch for helping me choose my perfect car. The process was stress free from the start. I would highly recommend himself and Fiat, thanks Lee!"

Lauren 14/11/2016
Fiat Chelmsford
"This is the second car I have purchased from Fiat and the second involving Tony Duffy. Tony is an excellent Sales Advisor who is very knowledgeable around the cars and the sale process. He delivered 100% on the promises made and the handover of the car was a very smooth experience. My daughter was very surprised by her birthday gift and loves her Fiat 500 aka Gerald! Please note if you run a company rewards scheme for your employees to reflect high levels of customer service I would fully recommend / endorse Tony for a reward based on my purchase experience."

Colin Butler, 10/11/2016
Fiat Chelmsford
''Dean was very helpful throughout the sale and I felt at ease and trusted him, I also had been to another dealer that treated me badly, therefore even though Dean was further away from me I felt Dean gave me an excellent service and I am now very happy with my purchase of a new Fiat 500 lounge. I will be happy to deal with him again and will be recommending him to friends and family.''

Mrs Paputselos, 05/11/2016
Fiat St Albans
''Great service in the sales area of Cambridge branch. Will definitely be back to purchase my next Fiat from you in the new year''

Dave, 26/10/2016
Fiat Cambridge
​"Your team made me very welcome, I can honestly say it has been the best treatment I have ever had from any car dealership. Mr Thomas King helped me considerably choosing the right car for me at this time, which is a 500s EF64ZKC, Tom explained very well the various options/plans on purchasing a car and we looked at various cars in the range, I am so pleased with my choice (with Toms guidance), I will most definitely will be back as a loyal customer, probably buying new next time."

Mrs Breed, 30/10/2016
Fiat Milton Keynes
"Bought through Hasan who was excellent. And other staff members were great at interacting (& distracting) our young children so we could have a good chat & review of all the paperwork & finer details. Fairy good team & you can tell they all get on well."

Steve Willett , 11/10/2016
Fiat Buckhurst Hill
''Mike Daley was helpful, courteous and knowledgeable.''

Mr Cirillo , 16/10/2016
Fiat Chelmsford
''From beginning to end Malcolm at Chelmsford was excellent. He couldn't have been more helpful and ensured that when I came to collect the car on Friday 14th October 2016 it was absolutely spotless. Would definitely recommend purchasing a Fiat from Glyn Hopkins Chelmsford.''

Miss Lester , 17/10/2016
Fiat Chelmsford
"Dear Sir / Madam I would just like to leave some positive feedback on behalf on my daughter who recently purchased a 500 Abarth from your Chelmsford branch. The sale was handled excellently by Lee, he ensured that she was well informed and took his time to show her various cars that were in stock at the time of her enquiry. He did not employ a hard sales approach which gave her plenty of opportunity to make an informed decision which ensured she purchased the best car for her. When we picked the vehicle up it looked stunning, it was clear that a lot of time and effort had gone into the preparation of the vehicle. Lee took a great deal of time to hand the vehicle over to her, ensuring that before she left the dealership she understood the controls and functions of the car. In short a Job well done please pass on my thanks to Lee and the team. Thanks and Best Regards"

Andrew McKay, 26 September 2016
Fiat Chelmsford
''I contacted 'sales' at Buckhurst Hill and arranged a visit to review a car. Following which I purchased a pre-reg Nissan Note N-Tec. Tom Johnson (no relation) was a very efficient, friendly and helpful salesman. He made the sale in a very informative way, taking the time to explain all details of the car and transaction process. All in all, a very professional and enjoyable experience and I will highly recommend this dealership to my friends.''

Mr A Johnson, 05/10/2016
Fiat Buckhurst Hill
''I purchased a 500x from Adam Scrimshaw at Fiat Romford. I absolutely love my car and the service I received from Adam was fantastic. He kept me informed of the progress of my new car all the way from order to delivery and I couldn't be happier.''

Mrs Fairley, 22/09/2016
Fiat Romford
"I walked in about 3 weeks ago wanting a car to take my Niece to university. The guys have pulled out all the stops to get the car to me on time. Incredibly professional, helpful and friendly. Top marks."

Gary Nelson, 14 September 2016
Fiat East London
''Fantastic and friendly staff who gave me all of the deals and information I was looking for. I was very impressed with the amount of help I gained and the car models I viewed. Many Thanks Glyn Hopkins.''

Miss Amy McClean , 29/08/2016
Fiat Cambridge

"I would just like to pass on my feedback from my recent purchase of a new Fiat 500 through Giles. Giles provided fantastic customer service and guided me throughout the whole process. Nothing was ever too much even with my last minute changes. He's an asset to the company and thank you Giles for my new car!"

Molly, 03/09/2016
Fiat St Albans
"Rachele was brilliant, she got me everything I needed in my car and for a great price. She has changed my life for the better and my new car shall be named after her. Seriously though, she was so helpful and kept me updated every step of the way. Thanks!"

Faith Henderson, 7 August 2016
Fiat Buckhurst Hill
"Zach was very personable. We didn't feel rushed or pressurised in any way. It was a very pleasant experience purchasing from you. It was nice to meet the Manager also. Everyone of the employees we met or saw seemed to really care and enjoy their profession."

Roxanne Gardiner, 13 August 2016
Fiat Ipswich
"Many thanks to Adam and Marcus for answering all my numerous questions without a problem. Have already recommended your dealership to a colleague and a relative."

Vicki, 8 August 2016
Fiat Chadwell Heath
"Mark Hawthorne was extremely helpful and I'm very pleased with my purchase. A number of my friends love my little car and the colour I chose and also asked where I bought it from. Many thanks Mark for all your help and the work involved so I could pick it up a week later after seeing it the week before."

Bridie, 8 August 2016
Fiat Milton Keynes
"The salesperson, Giles (St. Albans), was great! Very friendly, knowledgeable and gave us exactly what we wanted. Please pass this on to him, thank you! "

Miss R, 5 August 2016
Fiat St Albans
"Debbie Looker was very helpful and informative throughout the whole process"

Simon Headley, 28 July 2016
Fiat Chadwell Heath
"Everything from start to finish was very professional and would not hesitate in buying another vehicle from Glyn Hopkin. Thanks to Giles"

Robin, 7 August 2016
Fiat St Albans
''Thank you to Adele and your team for being so very helpful in getting my Fiat sorted out quickly.''

Gill, 07/08/2016
Fiat Buckhurst Hill

"I was visiting my son and family just for the weekend when I saw your advert in the local free papers. Sunday would be the earliest I could test drive a Fiat 500X, but unfortunately I would be returning back home to Northampton. Next a Brian from your Milton Keynes branch rang. We chatted and I would be ringing him sometime next week to arrange for a test drive. That was brilliant for an efficient response. Thank you very much...keep up the GOOD JOB."

Mr Chellapah, 29th July 2016
Fiat St Albans

"The sales man Steven dales was really great he couldn't do enough for me very happy and helpful, would see him again five stars great doing business with you all great staff well done Mr. G Clark"

Gary Clark, 4 August 2016
Fiat Milton Keynes

​''Guy butler sold me the fiat punto It's amazing. No problems''


​Sandra Callear, ​24th July 2016
Fiat Romford

​"Daniel has been very helpful I think the team in St Albans are very friendly,in particular the gentle man who runs the service department and his team.

This is my second car I bought of Daniel, both my son and daughter have bought a car of Daniel too
The fact Daniel and the service team are so friendly and helpful has made me recommend your St Albans branch of Fiat Glyn Hopkins time and time again 
Thank you"

M.S, 30th June 2016

Fiat St. Albans

"Great customer service!"

Sarah Ashburn, 1 July 2016
Fiat Chelmsford
"Just collected my lovely Fiat 500 this morning. Matthew Cox was the sales advisor who helped us. Just wanted to say thank you for a wonderful service. Matthew was very helpful and kept us informed of all aspects of preparation of car. He was most courteous and professional at all times, thank you for a lovely experience,"

Debbie Stevens. 19th July 2016
Fiat Bishop's Stortford
''Thank you for restoring my faith in Glyn Hopkins with such a speedy response to my initial contact with you. A big thank you to Barry Shone who made contact with me and booked in my vehicle very quickly and ensured that all the items that I had spoken about were repaired. Thank you also for the loan of the courtesy car on the day as my wife relies on this to get our granddaughter around. Thank you also for your kind offer of our first service free of charge. This is very kind of you and is much appreciated. Thank you again for all you have done.''

Richard Bunker, 1/07/2016
Fiat St Alban's
"Jamie delivered a fantastic service from start to finish. I look forward to visiting again to see Jamie about an upgrade in the future. Couldn't be happier with the way i was looked after. Thank you very much"

Tuncer Ibrahim, 1 July 2016
Fiat Buckhurst Hill
"I wanted to leave you feedback that I have had about my recent purchase of a new Fiat 500 from your Cambridge branch. We were attended to by Stuart Swanson. This from the outset was the very best experience I have ever had buying a new car. Not only was everything that I would expect to be done dealt with extremely thoroughly and professionally but Stuart went the extra mile on several occasions for us. He made us all feel valued as customers and was friendly throughout. I will definitely recommend Glyn Hopkin Fiat Cambridge and particularly Stuart Swanson."

Robin, 20 June 2016
Fiat Cambridge
"Brilliant customer service given throughout by Tony Miller Chelmsford. Thank you. Helena"

Mrs Helena Marnoch, 22 June 2016
Fiat Chelmsford
"I have today placed an order for a Nissan Qashqai via your Ipswich Sales Advisor, Jason Hurrell. Jason's knowledge of the product was excellent and the prompt advice on cost and delivery was excellent. We visited three dealerships looking at competing cars and the level of product and sales advice far outshone your competitors, hence selecting your product today. My Wife and I like to acknowledge a first rate service when we experience it. Well done Jason & Nissan! We look forward to the imminent delivery."

Paul and Shirley Lambert, 10 June 2016
Fiat Ipswich
''sales person answered all questions to my satisfaction. as regards to new 595 Abarth -we will be placing an order ,mid July-to first week in august''

Colin and Mary Hicks, 10/06/16
Fiat Chelmsford
"Fantastic service from Ashley and Richard When I purchased my Fiat 500. Will def buy from you again."

Angela Gee, 31 May 2016
Fiat Chelmsford
"Excellent will definitely use again"

Sarah Sloman , 4 June 2016
Fiat St Albans
"Jonathan was absolutely superb, responded efficiently and kept me up to speed with the whole process! "

Lauren Vousden , 26 May 2016
Fiat St Albans
"I originally went to Look at a Nissan Juke in Cambridge. I was approached by a Fiat salesman who persuaded me to consider a 500x. At the time I wasn't in a position to buy but he gave me all the information I required. A few months later I was in a position to buy a car. I returned to Cambridge and learned that Matthew had moved to Bishops Stortford. Because of the initial service I received I decided it was well worth the trip. I found Bishops Stortford to be a smaller showroom, but a lot more friendly and approachable. The service I received from Matthew and the dealership was excellent, I would recommend if you're looking for a Fiat or any car to pop into this branch and give Fiat a try. I am now due to collect my brand new Fiat 500x towards the end of next week. Many Thanks!"

Ryan Clay, 29 May 2016
Fiat Bishops Stortford

''I would just like to say a big thank you to the service team who dealt with my problem very politely and efficiently indeed, and a special thanks to the technician who came out with me for a test drive (sorry, did not get this name). Yet again this branch proves itself to be first class!!''

Nigel Burfoot, 23 May 2016
Fiat St Albans

''Dear Sir, In February 2016 I was with my daughter when she attended your showroom at St.Albans. We were met by a Mr. Jon Simpson who on hearing my daughter's wish to trade in her old car for a used Fiat 500 Automatic showed us round various cars and finishing on an automatic. She told him her specific requirements and having searched their databases he came back to say that someone was due to replace theirs by a new one on 1st March. This one met all her requirements. Jon, on examining her current car, spoke with his sales manager, Barry, and put forward a very acceptable deal for the purchase. He arranged one or two minor accessories and on 5th March she took delivery. The whole process was hassle free and friendly and she absolutely adores her 500. Having driven her car some weeks later I was equally impressed with the quality and performance of the car and in May 2016 contacted Jon again and I now have a magnificent Fiat 500. I have to say that the way we were both treated by Jon, Barry and Marcus was nothing short of exemplary. Jon especially is truly an "Officer and a Gentleman. I have no hesitation in recommending Glyn Hopkin St Albans and will be visiting them for my future requirements. Ten Stars all round."

Doug, 25/05/2016
Fiat St Albans

"Jon was fantastic! Thank you so much for all of your help."

Marianne Irwin, 8 May 2016
Fiat St Albans
"Giles was efficient and professional and never once made me feel inadequate when I asked the simplest of questions."

Clare Stone , 10 May 2016
Fiat St Albans
"Very smooth and professional service."

Mandie Cockram , 9 April 2016
Fiat Milton Keynes
''Thank you, I have found the Fiat and bought the car. Sales team were very good, thank you"

RG Newman, 10/05/2016
Fiat Ipswich
"Very happy with service from Jon Simpson and have recommended to friends."

Giuseppe Fetta, 13 April 2016
Fiat St Albans
"Hi, I just want to let you know, how happy I am with my purchase of a fiat 500 the customer service from sales manager Mr.Thomas king was very professional, efficient, helpful and courteous. All perfect, many thanks from a very happy customer. I will recommend Glyn Hopkin. Best wishes"

Daniela, 20 April 2016
Fiat Milton Keynes
"Really happy with my new car. Jamie Slaughter was brilliant throughout the whole process. Thank you!"

Annie Munday, 7 April 2016
Fiat Buckhurst Hill
"The team down at Romford Road - East London are a lovely bunch very warm and welcoming. Amad Uddin who helped pick out the car, he's very helpful and friendly, he gave me all the information I needed to know, along with loads of options. Also kept updated weekly on the progress of the car. When I picked up the car Amad also decorated my car with balloons to make to experience even more better. I'm happy with my car and definitely would recommend Romford Road and would do business again with this team! Thank you guys!! :)"

Miss Allen, 16/04/2016
Fiat East London

"Lee was on top of contacting me following my responding to your 4 day event immediately. Having dealt with him 4 years ago, I'm not surprised but grateful. He's an asset to Glyn Hopkin"

Sarah Hurrell , 9 March 2016
Fiat Chelmsford
"Many thanks to my sales advisor Max Alam and manager Marcus Roper for their help in the purchase of my new Fiat 500. Great service and very helpful."

Kathryn, 3 April 2016
Fiat Chadwell Heath
​"I am delighted with my car - and with the service I have received both from Guy at Glyn Hopkins in Romford and by the staff at St Albans who fixed on a missing radio button and parked my car for me!"

Ms Kasler, 24/03/2016
Fiat Chadwell Heath / St Albans

"I dealt mainly with Stuart Swanson when I purchased my new fiat 500x from Glyn Hopkins in Cambridge and I would like to thank you Stuart and all the team for helping me and for providing excellent service during and after the purchase and with a smile as well !! PS : love the car !!"

Mike Attwood, 30 March  
Fiat Cambridge
"I write to congratulate and thank two of your colleagues at St Albans, Daniel Reynolds & Barry Shone. Since the late 70's, either through family ownership or during my time as a fleet manager of 38 cars, 17 HGV1s and related trailers, grab cranes, forklifts and other expensive plant and machinery, I have had dealings with dealerships and service departments that included Aston Martin, Rolls-Royce, Audi, BMW, Lotus, Lancia, Triumph, Ford, Fiat, Austin Morris, Jaguar, Vauxhall and Scania. I'm sure I've missed out someone somewhere. I can certainly remember when your Romford site was a Ray Powell dealership. To highlight five, HA Fox, Mann Egerton, Harvey Hudson, Bell and Colvill and Fairfield are all names you may be familiar with, and they were all very good, as the three Royal Warrant holders certainly ought to be, but I have simply never, ever come across any dealership or personnel who are anywhere close to the standard that Dan and Barry are, or the almost crackling esprit de corps that greets a visitor to GH Fiat St Albans. I have never completed a car purchase thinking that I really wanted to go right back and buy another one, but that's how this experience made me feel, but at the moment, there isn't anything in the Fiat Group ranges that suits. If you become a Maserati franchise, then I'd be interested. And all I bought was a (perfect) 63 registered 500C. I hope that you and your splendid colleagues continue to prosper as you deserve to, I shall certainly relay my experiences wherever the opportunity arises."

Mr Kemp, 15/03/2016 Fiat St Albans

"I dealt primarily with Lee Rendell and he is an asset to your company. I felt well informed and excited to make a purchase with Glyn Hopkin. He continues to show utter professionalism and I most certainly will continue to be a Glynn Hopkin customer as long as Lee Rendell is taking "

Mr Davisson, 11 March 2016
Fiat Chelmsford

"We found Brian Hutchins at your Redmoor (Milton Keynes) Branch very helpful in all aspects of our purchase/Lease of a Motability Vehicle."

Allan Stewart, 15 March 2016
Fiat Milton Keynes

"Very happy with everything I love my car...really happy My sales man searched out exactly what I asked for Could not ask for more"

Helen Davey, 11 March 2016
Fiat Ipswich
"Lee Rendell is an absolute star, keeps us informed of the great deals you offer and I would (and have) recommended him to several of my friends who have all gone on to purchase cars with you. Thanks for your continued loyalty, the service Lee delivers is first class and a credit to your business."

Matt Roles, 11 March 2016
Fiat Chelmsford
"Lee was great and so helpful! Would recommend to friends and family and will be returning! "

Kelly Baxter, 11 March 2016
Fiat Chelmsford
"Hi Just bought a Fiat 500 for my daughters 21st. I cannot express enough how well the purchase went through. The Sales assistant (Obe) was a an absolute pleasure, pre and post sale. Pre sale was great, he listened to the requirements and delivered exactly what I wanted. Post sale a key went astray but he sorting this out for me. The delivery was the best as he decorated the car balloons and banners and all. very, very pleased thank you!!"

Mr Geach, 07/03/2016
Fiat East London

"To who it may concern please be aware that I have just bought my second Panda from your company and would certainly like to give credit to your sales person Guy Butler, he is a credit to your organisation there was never any pressure put on me to purchase the product and after the delivery when there was a slight hiccup he sorted it out straight away, that's the type of person I would want to deal with again next time I purchase a car."

Dennis, 10/03/2016
Fiat Romford
"Sales Advisor, Giles Norrington, made the whole process an absolute delight and made purchasing the car a real pleasure, He was not in any way "pushy", but very professional and kept me fully informed. I would not hesitate to recommend Glyn Hopkin to anyone"

Nigel Burfoot, 4 March 2016
Fiat St Albans
"Lee was on top of contacting me following my responding to your 4 day event immediately. Having dealt with him 4 years ago, I'm not surprised but grateful. He's an asset to Glyn Hopkins"

Mrs Hurrell, 09/03/2016
Fiat Chelmsford
"This is feedback for Guy Butler. He has been very helpful and should I need any of your services in the future he will be the first person I'll contact."

O Toader, 07/03/2016
Fiat Chadwell Heath
"Barry the branch sale manager is amazing so helpful Also Dan did a great hand over of the car"

Carly Hazell, 6 March 2016
Fiat St Albans

"The salesman was very good, explaining clearly all details of the deal. Marcus Roper was excellent with the figures again explaining the fine detail of the agreement, a real professional who went the extra mile to secure the best terms available. My Fourth new car ordered from Glyn Hopkin and will return again for the next new car."

William Hughes
, 29 February 2016
Fiat Chadwell Heath
"Good Afternoon, Would just like to take the opportunity to compliment my sales representative Guy Butler. He was a pleasure to deal with and would highly recommend him to my friends in future. Thank you for all your help, I love my little Fiat!"

Nicola, 29 February 2016
Fiat Chadwell Heath
"Just to let you know how pleased I am with my Fiat 500 that I drove home on Monday. Guy made me feel at ease throughout the process and took time to explain everything patiently without any pushy sales talk. He even put me at my ease on the test drive which I wasn't looking forward to. Thank you Guy, if your after sales service is as good as this you've got a customer for life!"

Mrs Farmery, 26.02.2016
Fiat Romford
"We found Max extremely approachable, understanding, helpful and very patient. He had also spent time to answer questions post sale and pick up. He is a valuable employee and asset Glynn Hopkin. Thank you to max for a smooth sale."

Helen Driscoll, 6 February 2016
Fiat Chadwell Heath
"Hi Owen, Just a quick thank you to you guys for helping me out with the lovely little 500 for my wife. Before I contacted you guys I spoke to numerous Fiat dealers who put it this way were somewhat unhelpful, bearing in mind I work for Porsche i was actually quite shocked at how bad most of the dealers are. Anyway the transaction with you guys was smooth, trouble free and straight forward and it was really good that you were able to also deliver it to me as well, which again when i asked most of the other dealers about delivery the straight answer was NO! So thank you guys for all your help, really appreciate it... All the best Jamie"

Mr Tyler, 25/02/2016
Fiat Bishops stortford
"The car was for my daughter's 21st and we found that Tony Miller who handled the sale was sensitive and aware of this at all times."

Mrs K Waters, 16 February 2016
Fiat Chelmsford
"Tony duffy was exellent from start to finish with setting me up with a good finance deal and helping me to make the best desisions "

Jessica, 22 February 2016
Fiat Chelmsford
"Excellent service, friendly courteous staff, a pleasure to do business with."

Mr. I.M, 30 January 2016
Fiat St Albans
"I am not sure if this is the right place to leave this feedback, but I wanted to say a big thank you to the team at St Albans and especially Giles Norrington. He was an absolute pleasure to deal with, helpful and knowledgeable and not at all "pushy". He kept me informed on the progress of the items noted on the test drive (and a big thanks are due to the service team too here) and his professionalism and friendliness are exemplary and he is a real credit to your firm. He made the purchase of my new vehicle a very easy and enjoyable experience. I would not hesitate to recommend Glyn Hopkins and Giles to friends and family. Thank you!"

Mr N Burfoot, 24/02/2016
Fiat St Albans
"Guy Butler, who dealt with me pulled out all the stops to make sure that the car I wanted for my daughters 18th birthday present was spot on, even down to the colour, he really went that extra mile, which is greatly appreciated. It certainly made my daughters day and achieved a special birthday surprise for her. Great salesman and a lovely Guy! Sorry Guy I couldn't resist. Ha ha"

Mr Cappaert , 20 February 2016
Fiat Chadwell Heath
"Thanks especially to Benjy at the Romford branch"

Wendy McAllister, 18 February 2016 Fiat Romford
"Hello, I am not sure if this is the best channel to use, but I just wanted to say how pleased I was with the service I received from the Services team at your branch. They very kindly took my vehicle in this week (as a teacher, all car/health/house appointments have to be conducted in school holidays!) and were able to look at it really promptly. They also fitted the part I needed today so that I can get to my family party out of London tomorrow. Everyone was very courteous and helpful, and I will certainly be using your services again next time. Please pass on my thanks to Georgia and the rest of the service team."

Mrs Paine, 20/02/2016
Fiat East London
​"Just wanted to say a massive thank you to Salesman Tom. He listened to my needs from a car and my budget. He found me the perfect model at the perfect price. He didn't do the hard sell and push me in to anything I didn't want. I love my little car and appreciate his help to get me what I needed. Also the service team corrected a problem after handover effortlessly. Thank you!"

Sarah, 11/02/2016
Fiat Milton Keynes
"Absolutely top marks to Dan - again!  He is a great salesman - friendly, not overly pushy, and flexible.  I DON'T feel like I'm being "oversold" with Dan, who is absolutely painless to deal with.  All car salesmen should be like him!  I would thoroughly recommend him to friends and family."

Robin Preston-Jones, 19 February 2016
Fiat St Albans
"Daniel Reynolds was very friendly and professional."

Brian Cordery, 25 January 2016
Fiat St Albans
"Our sales representative, Chris White, was most accommodating and had a very approachable and professional way. This has been a very pleasant shopping experience and I would most definitely come back again."

Bides Timotheou, 29 January 2016
Fiat Bishops Stortford
"One can feel intimidated when buying a car. However, Alfie treated me with courtesy and patience. I feel that this is very important. He answered all my questions clearly and didn't overload me with technical details. His pitch was absolutely 'spot on'.  Excellent staff are a company's greatest resource. Thank you Alfie and Glyn Hopkin for having the wisdom to employ him. Elizabeth Lord"

Elizabeth Lord, 28 Janaury 2016
Fiat St Albans
"The sales person Charlotte Webb in the Bishop Stortford branch was absolutely brilliant. You need to make sure you keep her. She explained everything clearly and didn't get annoyed with my many many questions. Sue"

Miss Suzanne Whippy, 25 January 2016
Fiat Bishops Stortford
"I visited Glyn Hopkin in Romford as I was looking to buy a new car. I had never brought a new car before and was very excited and also slightly apprehensive - would they try and sell me something I didn't want? Would I feel pushed into buying something I didn't want? But I need not have worried. Upon entering the dealership myself and my boyfriend were greeted by Malcolm. He was friendly and immediately put me at ease. He asked what I was looking for in a car and my price range and helped my configure a car online to fit my criteria. It was such a fun experience, just as I hoped buying my first brand new car would be. It turned out that there was a car perfect for me in the showroom and Malcolm gave me and my partner the time and space to have a look at it, sit in it and discuss our thoughts together. I decided that that was the car for me and Malcolm seemed genuinely happy for me! He explained the next steps clearly and professionally and by the time I left the dealership I knew everything I needed to know.

I called the garage during the week, was given my registration and arranged a time to collect the car on Saturday. I spoke with Jakub on the phone during the week and he was very helpful in informing me what I needed to being and what I needed to do before picking up the car. When I came to collect my car, Malcolm had put a bow on the top, balloons and had a huge bouquet of flowers!! These things were just the icing on the cake of a perfect experience. Marcus - the manager dealt with the final bits of paper work quickly and efficiently and with good humour. I would not hesitate to recommend this garage to anyone I know looking at buying a new car. I would also not hesitate in returning to this dealership if I decide to upgrade my car in the future. Many thanks to Marcus, Jakub and especially Malcolm."


Victoria S, 24 January 2016
Fiat Romford
"I would like to thank Malcolm Satchell for providing a streamline service. I have worked in the motor trade and no how pushy sales people can be. But he is a credit to Fiat, I would deal with him again."

Mrs Petherbridge , 25/01/2016
Fiat Chadwell Heath
"Still so happy every time I drive my 500. Can't recommend Chelmsford Fiat enough particularly Dan James for his excellent advice and attention to detail. I will most definitely be returning."

Miss Clark, 17/01/2016
Fiat Chelmsford
"​I write to inform you of a positive experience I have recently had when dealing with a warranty issue on my Fiat Panda.  Also, to make you aware of the professional way in which your member of staff Mr Domenico Di Pierro dealt with my issue.

I left home early to drive down the A1 to London. Having covered about 40 miles, the alloy casting part of my o/s wiper snapped and the entire wiper fell off.  Looking at the remaining part, it appeared there was an air bubble in the casting which must have caused a weakness and eventual failure.  I decided to carry on to your premises as it would only be a short detour from my route to London.

However, I was stopped by a Police Officer who insisted I drive the vehicle home even though that was as far as it would be to your premises !  So, I did so, picked up my partners car and drove to your premises.

As you might imagine, I had now driven twice as far as I needed to, was 2 hours late for work and quite agitated.  I must confess, I took out this agitation on Mr Di Pierro when it became apparent that the Fiat approach to this situation required that my car be towed to a Fiat dealer, assessed, repaired under warranty and then returned to me by Fiat driver or another tow-truck rather than just giving me the part to bolt on myself.

However, Mr Di Pierro remained calm and professional and tried to assist by contacting Fiat Peterborough to arrange the warranty work there.  It appears that they were having trouble with their telephones as he was cut off by them a few times.  Even then, he remained calm and resolved the issue by supplying the wiper arm and wiper blade free of charge.

Mr Di Pierro is a credit to your organisation.  I would be grateful if this letter could be passed to the personnel manager.  Further, please pass on my apologies and my appreciation to Mr Di Pierro for a job well done." 


Mr Reacher, 05.01.2016
Fiat St Albans
"My cars heating wasn't working .. Apprantly a clip had come off .. They were very efficient and didn't charge me .. Fantastic service ... Thank you"

Mrs Mcging, 11/01/2016
Fiat Buckhurst Hill
"​Great service and appreciate the time given by Ben and Adam . Both knowledgeable , friendly and helpful"

Mrs Sanders, 16.01/2016
Fiat Bishops Stortford
"The staff and service are very efficient and I'm always made to feel welcome."

Lesley Mascall, 18 December 2015
Fiat St Albans
"Hi, I purchased a Fiat 500 on finance from the Fiat Chelmsford branch on the 8th December 2015.

My Salesman Mr Mike Daley was a very helpful, patient and cheerful person which made my purchasing a car enjoyable and easier than I thought it would be.

The rest of the staff in the showroom were all so friendly and polite. Being a Woman on their own, walking into a car showroom, (Which is seen as a man's world) is very daunting.

I need not have worried as was totally put at ease and helped. I would definitely recommend this branch and Mike Daley to friends and family.

Well Done Fiat. I am now the proud owner of a Beautiful bright Red Fiat 500 Colour Therapy car. My Aim is to own a fiat 500cc within the next 2 years, so hopefully will be back."


Annie Jackson, 10 January 2016
Fiat Chelmsford
"Excellent friendly service with everything delivered as promised. Very pleased with car and service from Lee"

Pauline Dines , 27 December 2015
Fiat Chelmsford
"Duncan looked after me during my time at Fiat St Albans. Duncan had a wealth of knowledge about the Abarth's and he was extremely friendly and helpful. He took me out in two different versions of the Abarth, provided an expert insight when looking at the different specs and was quick and efficient when providing finance quotes. A top salesman and an all round nice bloke!"

Dean G, 24 December 2015
Fiat St Albans
"Excellent enthusiastic salesman, Nikolas"

Tony Etheridge , 27 December 2015
Fiat St Albans
"Excellent service! Mr Anthony Miller, is a superb sales person, he was fantastic! I would like to thank you very much for all the service offered."

Ricardo De Baptista, 30 December 2015
Fiat Buckhurst Hill

"Tony Duffy was my salesman. Very good very professional will use him again and will recommend him to my family members looking to buy a fiat !!! "

James Tapfield, 23 December 2015

Fiat Chelmsford

"Highly recommend Tony, brilliant salesman"

Candida Wallace, 11 December 2015
Fiat Chelmsford
"Very impressed with sales person (lee rend all) after receiving bad customer service at Essex auto group was nice to be greeted by someone so friendly and informed who was willing to help, couldn't fault him!"

Shaun Jackson,10 December 2015
Fiat Chelmsford

"Hi I just wanted to take this opportunity to let you know how fantastic Scott was with dealing with my car. He was super helpful and let me know everything I needed to from when I enquirered about my car to driving it home. He is a massive asset to your team and I cannot thank him enough!!!"

Miss Sherris, 16/12/2015
Fiat Buckhurst Hill

"I just wanted to say how impressed I've been with the service and sales care at Glyn Hopkin in Chelmsford. I purchased a beautiful red Fiat 500 on Saturday from the showroom in Chelmsford and was looked after every step of the way by Lee Rendell. I couldn't have asked for better advice and help. It was quite daunting buying a new car after 18 years of driving a reliable antique of a corsa - but Lee made it a fun and worry free experience. The whole family are delighted with our new purchase. Many thanks Lee!"

Mrs Blouet , 23.11.2015
Fiat Chelmsford

"Looking to purchase another Fiat 500L, will certainly consider Glyn Hopkin."
Chris, 3rd December 2015
Fiat Ipswich
"Having to help my daughter to buy her first car i was relieved to find your execellent sales advisor Tony Duffy. Tony gave us lots of information on fiats talked us though the finance clearly and listened and answered our questions effectively. ps have now picked her car up and found him to be as equally helpful . please can you send on our thanks."

Mrs Mason, 16/11/2015
Fiat Chelmsford

"​AS ALWAYS, I WAS GIVEN EXCELLENT ADVICE AND A WARM WELCOME BY DANIEL AND MARCOS.  MY PREFERENCES WERE DISCUSSED AND OPTIONS OFFERED.  AS A DIRECT RESULT OF THE CLEAR ADVICE AND GOOD DEAL OFFERED, I PAID THE DEPOSIT ON A NEW CAR THERE AND THEN.  I CONSIDER I CAN ALWAYS RELY ON DANIEL AND MARCOS TO BE TRUSTWORTHY AND BEAR MY BEST INTERESTS AT HEART WHEN FINDING ME A NEW CAR."

Frances Horgan, 10/11/2015
Fiat St. Albans

​"Ahmet was very attentive and helpful. He kept me fully informed throughout the buying process. He should be congratulated."

Mrs Farrell, 26 October 2015
Fiat Buckhurst Hill

​"Just wanted to relay the excellent service we received at the Glyn Hopkin Fiat Chelmsford location. Daniel was great to deal with - straight forward, easy to understand and extremely helpful - would definitely recommend."

Mr Yuill, 06/11/2015
Fiat Chelmsford

"​We just wanted to say again how pleased we were with the service we had from Lee Rendell at Fiat Chelmsford. We purchased a Fiat 500 in August and wanted a second one so there was only one person we wanted to have sort out our car. As always he is a credit to the company, many thanks regards"

Debbie and Chris, 28 October 2015
Fiat Chelmsford

​"Excellent customer service, Jon Simpson was very helpful and has the patience of a saint"

Nicole, 19 October 2015
Fiat Bishops Stortford​
"Excellent service from both George & Kirsty have already recommended my daughter and recommend more thank you for your service from a very happy fiat driver ..."

Denise Pratt, 21/10/2015

Fiat Bishop's Stortford

​"The salesman Lee Rendell gave me an excellent service. At no time did I feel pressured to buy. He took on board all of my disability issues and answered all my questions in a patient and unhurried way. My husband and I visited the showroom 3 times before having a test drive and by the time we were ready to order felt that we knew everything about the car and were very happy that it would meet our needs.

Now that we have the car we are just loving it!"

Jennifer Southon12 October 2015

Fiat Chelmsford​
"Although I took delivery of my car four weeks ago today and I'm still excited about it! The sales team were very kind and patient, answering all my mundane questions and providing any information that I needed, even when I didn't ask because they felt I needed to know. The staff at Glyn Hopkin Chadwell Heath must have wondered what had walked into their showroom as my excitement at purchasing a new car was blatantly obvious, even on delivery day, but they were all wonderful in taking care of me , especially Nick Andrew, who kept me updated at every juncture of the procedure, So, Glyn Hopkin Chadwell Heath, it might be late, but I cannot thank you all enough for bearing with me and allowing me to be that excited child in your offices. All in all, my experience has been a fantastic one and I have sung your praises to everyone and anyone who admires my car. Thank you all for being such a great team and making my experience such a wonderful one."

Francesca Bailey, 1 October 2015
Fiat Chadwell Heath

​​"It was brilliant! Chris was great and thanks to him and George, we couldn't fault the service!"

Kerry Dale-Cooke, 4 October 2015

Fiat Bishop's Stortford​​​​

"Very good experience."

J B Mitchell, 24 September 2015

Fiat Chelmsford
"Excellent service especially from Jon Simpson"

Lauren, 20/09/2015

Fiat St. Albans

"Despite the salesman being very new we both thought he was very informative and helpful. We especially liked the gift he gave to us for our dog. It was very thoughtful and kind. We have already sung the praises of the whole process to our work colleagues. We look forward to using the dealership again - thank you!"

Karen, 19/08/2015
Fiat Milton Keynes
"Hello, I've recently Purchased a new Fiat 500 from your Cambridge Branch. Just wanted to let you know what fantastic service I received from Matthew. He was so helpful and I'm really happy with the my lovely new Car. I wasn't the easiest of customers as I needed a new car asap. He understood this and I feel he went out of his was to accommodate my needs, with everything being finalised in a very short period of time. There were several phone calls made above and beyond to make sure I was happy with everything. I had several queries and wasn't too sure about buying initially but he really put my mind at ease. A great asset to you team. I also found the manager to be extremely helpful and will definitely be recommending to my friends and family. Thank you!!!! :)"

Saide Tome-Fernandez, 19/09/2015
Fiat Cambridge

"Excellent service from Bryan, very helpful and friendly and an asset to the company!"

Rosemary Andrew, 31/08/2015
Fiat Milton Keynes

"I last week bought Fiat 500C from your Bishop's Stortford Branch. I was attended to by your very efficient sales representative Artur Costa. I just wanted you to know how happy I was with the service he provided and helped me find the exact car I was looking for - a cute convertible. I think a lot of times credence is not given where it is due, hence I really would like to comment on Arturs efficiency, professionalism yet at the same time his friendly personality. He did his job to perfection and found me what I wanted. I will certainly recommend your services to friends."

Mrs Bamford, 08/09/2015
Fiat Bishop's Stortford
"I was incredibly impressed with my service at Glyn Hopkin. A special thanks to Jordan (at the Buckhurst Hill depot) for all his hard work and dedication."

Lindsey Westrop, 24/08/2015
Fiat Buckhurst Hill
"I came today with my husband to have a look at a Fiat 500 and ended up putting a deposit on two. We were looked after by Lee Rendell and found him to be very friendly and funny, he treated us very well and listened to what we required and made sure that we were happy every step of the way. We came away feeling very happy and content that Lee had explained everything to us and had done the best he could to meet our budget. We look forward to being life long customers with Fiat. Thank you for a great experience."

Lynn Ponder, 29/08/2015
Fiat Chelmsford

"Mr David Dye was very polite and helpful. A Fantastic Sales Person."

Ms Lingley, 17/08/2015
Fiat Buckhurst Hill

​"We visited Fiat Chelmsford this morning, where we ordered a Fiat 500 vintage 57 for my wife. I also test drove the new 500X which i am seriously considering as my new company car.  We were looked after by Lee Rendell, who was absolutely brilliant. It was obvious he genuinely loves the  brand, and he made the experience a special day for my wife and he is a credit to the company and Fiat. We will definitely be back in the future. Many thanks for making it such a fun experience."

Chris Ace, 23/08/2015
Fiat Chelsmford

"Very pleased with the professional, friendly and relaxed manner in which the sales person found the perfect car and price. Great service."

Linda Basham
, 23/08/2015
Fiat Chelmsford

"I must say that "Ben" from this dealership has been exceptional in customer care and extremely quick and efficient in resolving any issues and on another occasion has gone over and above expectations to ensure that my daughters car is as she would want it. I am quite fussy re customer service but even I cannot fault Ben at all as he is a credit to your company. We look forward to doing business with you again when E wishes to change her car in the future. kind regards."


Mark Rayner, 14/08/2015
Fiat Romford
​"I found Tony at Chelmsford a very well groomed and polite sales person and one of the nicest I have come across.

Nothing seemed to be too much trouble for him. Regards."

Linda, 14/08/2015

Fiat Chelmsford 

"Top class thank you"

Jacqueline Clover , 2 August 2015

Fiat Ipswich

"Very pleasant experience and better than the last time I bought a FIAT from another dealer."

Chris Stathers, 12/08/2015
Fiat Chelmsford
"​My daughter and I visited the Ipswich showroom yesterday searching for a used fiat 500 for her. Before I continue I would like to say, not as a form of bragging but to offer a standard of showroom sales that I'm used to as a comparison. I drive a Range Rover and an Aston Martin V8 Vantage Roadster. So with regards to customer care my standards are possibly a little high. Peter Leask immediately offered assistance rapidly followed by the Manager. They truly could not have been more helpful and diligent in their search for my daughters dream car, spending a considerable amount of time with us and went the extra mile in their endeavours. We probably weren't the easiest of customers but they were pleasant, patient and professional throughout, as I say I am used to high standards and my expectations were definitely met and beyond! I really was and remain impressed by them and you  should be proud that you have them as part of your team. I wish them well at Glyn Hopkin, they are both true assets."

Mrs Wright, 12/08/2015
Fiat Ipswich
​"Courteous Customer Service received by all of the team. I was shown all working aspects of the new vehicle & support was given throughout the transaction. Thank you all."

Margaret W, 10/08/2015
Fiat East London
"​All the staff at this branch provided us with great customer service. Right from the first visit, the staff were professional and helpful in answering any queries we had. We were served by Ussman and Obi on the first visit, who explained all the options when buying a car, and which would be the best to go for. We were served by Hassan and Owen when ordering the Fiat 500, and felt safe in their hand as we went through the ordering process. We were kept up to date by Ussman with the progress of the order. From start to finish the staff were friendly, and always went above and beyond to ensure our needs were met. We will definitely be recommending this branch to friends and family in the future."

Miss Nandhra, 10/08/2015 
Fiat East London
​"I have just returned from your Chelmsford branch having purchased a new fiat 500, the salesman we dealt with  Lee Rendell has been exceptional! From the moment we walked in to the moment we left his customer service was outstanding and I am very pleased with deal I got. I would recommend this fiat dealer without hesitation."

Miss Williams, 09/08/2015 
Fiat Chelmsford
"​Went in today unplanned due to looking at changing to a more affordable car. Dealt with a wonderful sales person called Michael who I understood to be in his first week on the job! Only went in for a brochure however left with quotes, lots of information and even a test drive!! He was completely understanding of my circumstances and just a brilliant person to deal with overall. Will definitely come back to him and recommend. He's doing very well having been doing the job only a week!"

Tabatha, 09/08/2015
Fiat Milton Keynes
​"I would like to let you know how professional the sales person was she was very helpful and I would not hesitate in recommending a friend to her."

Debbie, 31/07/2015 
Fiat Bishop's Stortford
​"Excellent advice and help from Dan Reynolds. Very happy with the service provided."

Mrs Bull, 31/07/2015
Fiat St. Albans
​"Excellent service, Jermain was extremely helpful and made the whole experience very pleasant. Would always go to Glyn Hopkins for my vehicle requirements."

Shannon, 28/07/2015 
Fiat Romford
"I am a satisfied customer.  Mr Thomas King is a truly professional Sales Executive and has processed my order and the delivery of the vehicle, to my complete satisfaction.​​"

Mr Riches, 30/07/2015
Fiat Milton Keynes​​

​"Just like to leave some feedback on the purchase of my Fiat 500S. Very pleased with this little car having owned the 1.2 lounge previously. The engine is great fun and more lively and the engine makes a lovely little growl! This is the car i should have bought and i'm so pleased that I now have the driving experience i wanted. Thanks again to Stuart and the team at Fiat Cambridge for their care and attention. A great team!" 

Mrs Lemon, 03/07/2015
Fiat Cambridge

​"Purchased a Fiat 500 Lounge this weekend - couldn't have been happier with the service received from Barry Shone and predominantly George Ioannou.  Nothing was too much trouble, all aspects of our purchase were clearly explained.  I must comment on how professional the staff looked, applied themselves and the appearance of the showroom - we'd been actively looking for a Fiat, and other dealers lacked what Fiat St Albans provided.  Many thanks from a very happy new Fiat owner!"

Mr Wattley, 21/07/2015
Fiat St. Albans
“Just want to say a huge thank you to Lee Rendell and the team in Chelmsford Fiat who helped organise a surprise gift for my daughter yesterday. They happily put the car in the showroom, made up a number plate with her name, organised balloons and presented her with a beautiful bouquet of flowers too. The team just seemed happy to assist in any way they could and it worked so well - so thank you so much, customer service at its very best! Many thanks."

Mr and Mrs Baker, 12th July 2015
Fiat Chelmsford

"A quick line just to say a big thank you for your help in surprising my wife Christelle! She has seen the car and she really, really love it to bits... She even almost cried of happiness and emotions! I've bought various cars for some years now and met various car salesmen, I must admit you are the one by far that I had the best experience. It was very nice and enjoyable meeting you."

Mr Stephan, 13th July 2015
Fiat Chelmsford
“Malcolm has given us the service we expected when buying our new car. He has seamlessly made the whole experience a pleasure to have come to Chelmsford for our car. We are been given all the information we require to enable us to feel assured that we have not missed any opportunities and we feel we have clearly had all options explained to us. I would encourage others to come to Chelmsford and would highly recommend Malcolm as sales person. The whole experience has been stress free and relaxed."

Mrs Brown, 23rd June 2015
Fiat Chelmsford
"Paul was great, helpful, knowledgeable, and I'm pleased with my car."

Amelia Flack, 8th May 2015
Fiat Chelmsford